Want to Learn More?

Learn more about Concordia University, St. Paul online programs.

Program ResourcesWhat is Hospitality Management?

Hospitality management refers to many different types of businesses including hotels, restaurants, casinos, resorts, airlines and tour agencies. Many jobs in the hospitality industry are related to restaurant and food service. Though this industry suffered job losses due to the Great Recession, it is growing at about an average pace compared to the average occupational field in the United States.

What Does a Bachelor of Arts in Hospitality Management Teach You?

Graduates with a Bachelor of Arts in Hospitality Management are prepared to become or continue to be effective supervisors and managers in this industry. This includes having the ability to succeed in careers in hotels, restaurants, resorts, gaming businesses, attractions and tourism or leisure centers.

Career Options for Graduates

Lodging Manager

Lodging managers can be hotel managers, resort managers, convention service managers and more. Their general duties include inspecting rooms, lobbies, and public areas and grounds to make sure the areas are up to cleanliness standards and regulations. In some cases, lodging managers are responsible for setting rates for rooms, suites and group meeting rooms, as well as allocating funds for different departments and staff.

The Bureau of Labor Statistics (BLS) expects the employment of lodging managers to grow 8 percent by 2024. The average salary for a lodging manager is $49,720. Though there is no education requirement for a position of this type, experience and a degree in hospitality management will give prospective lodging managers a competitive edge.

Food Service Manager or Restaurant Manager

Like most managerial positions, restaurant and food service managers are responsible for hiring, training and firing staff. They may be called to mediate customer complaints or problems within the staff. They manage budgets, schedules and payroll as well as establish and enforce rules for personnel performance and customer service.

The BLS reports that the occupational field of food service management will grow 5 percent by 2024. This is due to the increased number of people eating out on a regular basis. For most restaurants, there is no educational requirement. However, experience as well as a degree in hospitality management could make aspiring food service and restaurant managers more attractive to prospective employers. The average salary of food service managers is $48,690.

Event Organizer

Event organizers can work for public, private and nonprofit organizations as freelance professionals or as a part of an event planning team. Responsibilities may include: meeting with clients and planning out event requirements, booking venues and scheduling dates, ensuring insurance and legal regulations are met, and coordinating caterers, performers, designers, florists and more. This occupational field is projected to grow 10 percent by 2024, according to the BLS. The average salary of an event organizer is $46,840. In some cases, event organizers work seasonally and focus on specific kinds of events like summer weddings.